CyberValley Inc.
About Us
Going Back to Our Roots
At the Bottom of our home page is our header image from 1995, when Cyber-Valley.com was launched as a venue for real estate, exotic vehicles, specialty products and self-published authors. Back then we relied on imagination, hand-crafted design and, most important, personal interaction to do our jobs. We knew users' and visitors' names and personalities, they knew ours, and we had fun in the process.

Today things are different. Web-based businesses have eliminated human interaction and transferred their work to you, claiming you are the winner.

"What the Web is meant to be" was a bold thing for us to say about ourselves when the Web was new. A child with a name rooted in destiny won't necessarily grow into it; only life experience determines that. CyberValley is now an adult and experience taught us:

No computer is more powerful than the human brain. No application more capable than the human mind. Smart programs are unnecessary when smarter human processes manage tasks.

We look forward to knowing your name and personality, as we leverage technology and processes to reduce our workload, and yours.


Our Mission
To Create Environments That Bring Out the Best in People who work with us, for us, or buy from us. To never enrich ourselves at their expense or to their detriment. To pursue creative endeavors that advance us individually and collectively.

Our Character
We Reject Profit For The Sake Of Profit; Growth For The Sake Of Growth. Upon reaching a predetermined size our growth stops and our focus shifts to improving the quality of what we sell, the efficiency of how we sell it, and to enhancing life in the communities we serve.

How We Operate
With Reciprocal Trust and Honor. Our Sellers and Buyers trust us to honor the promises and commitments we make to them, and we will not disappoint.

4000 Legato Road, Suite 1100
Fairfax, VA 22033   USA
Tel:  703-348-0681
Contact Person: Eric Silver
       
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We do not publish public reviews, "Likes", etc. Those are OK for material items but are too subjective to apply to people providing a service or delivering a product.

If a business or other organization is present at CyberValley it means they are currently in good standing with us, with no serious complaints or problems reported by their customers, clientele or audience. Our standards of measurement are broader, deeper, and stricter than most peoples' because an organization's behavior reflects not only on them, but on us.

Our internal measurement and "rating" of a business or organization is based our direct experiences with them; and the feedback received from others who had direct experiences with them. Our focus is on weighing what was promised versus what was actually experienced.

If, for example, you ordered shoes from a seller and they were delivered as described and on time, but the seller did not make you feel tingly inside, we would not hold that against them since they delivered what you wanted, when you wanted, and how you wanted. If, however, that seller made you feel great but sent you the wrong color shoes, and was a day late in delivery, you might be forgiving, but we would not.

We share your feedback and contact information with the organization when you submit a review. That may contact you to thank you for positive feedback; or to resolve problems.

That is the gist of our policy regarding how we rate and retain businesses. We will likely update this at a future date.